SpinChester Loyalty Rewards And Compoints

SpinChester loyalty rewards are built around 14 levels, 178 bonuses and 6,010 Free Spins. The program tracks compoints, level progress, reward batches, wagering rules and maximum win or withdrawal caps by level.

Compoints come from real-money slot play. For each EUR 25 or GBP 25 wagered on slots, the account earns 1 compoint, while bonus funds and non-slot game categories do not move loyalty progress.

Loyalty points can be exchanged only after at least 100 points, and exchanged funds are credited as a bonus with 35x wagering. If the account is inactive for more than 3 months, earned points and levels are cancelled.

How Loyalty Points Are Earned

Loyalty progress depends on eligible slot play, not on every casino game. A game can be available in the library without counting toward compoints, so the point source should be checked before expecting level movement.

Slot Play Creates Compoints

• For each EUR 25 or GBP 25 wagered on slots, the account earns 1 compoint.
• Bonus funds do not count toward loyalty points.
• Point progress should be checked from the logged-in account.
• Level rewards are added within 24 hours after reaching the required level.
• If the game route is unclear, browse eligible games before assuming the session counts.

Some Games Do Not Count

Table games, video poker, roulette, blackjack, baccarat, craps and Live Casino do not count toward loyalty points. These games may still be available for play, but they should not be treated as compoint-earning categories.

Fourteen Loyalty Levels And Rewards

The loyalty ladder uses compoint ranges. Each level can carry its own Free Spins amount, batch count, wagering requirement and maximum win or withdrawal cap. Awards are added within 24 hours after the account reaches the relevant level.

Level Progress Uses Compoints

Free Spins Change By Level

Higher levels can change both the number of Free Spins and the wagering attached to level rewards. The maximum win or withdrawal cap also changes from EUR 25 or GBP 25 at lower levels to EUR 50 or GBP 50 from Duke and above.

Compoint Exchange And Wagering

Compoints are not only a progress marker. They can also be exchanged once the account has at least 100 points, but the exchanged value is credited as a bonus and carries wagering.

Exchange Starts From 100 Points

1. Collect at least 100 compoints.
2. Check the logged-in account for the exchange option.
3. Confirm that the points are eligible for exchange.
4. Review the credited bonus status after exchange.
5. Complete the wagering attached to the exchanged funds.

Exchanged Funds Need Wagering

Exchanged funds are credited as a bonus with 35x wagering. Before treating exchanged points as withdrawable value, check bonus terms and make sure the wagering status is clear in the account.

Inactivity And Country Restrictions

Loyalty progress can be lost when the account is inactive. If the account is inactive for more than 3 months, earned points and levels are cancelled, which can explain missing progress after a long break.

Inactive Accounts Lose Progress

• More than 3 months of inactivity cancels earned points and levels.
• Missing progress after a long break should be checked against account activity.
• Level rewards should be checked within the account after reaching a threshold.
• Award timing can matter because loyalty awards are added within 24 hours after reaching the level.

Sweden Has Reward Restrictions

Players from Sweden are not allowed to receive bonuses, VIP rewards or comp point exchange. This restriction can affect loyalty reward access even when the account has play history or visible points.

Loyalty, Bonus Shop And VIP

Loyalty, Bonus Shop and VIP are connected to rewards, but they do not do the same job. Loyalty tracks point and level progress, Bonus Shop uses points for specific rewards, and VIP access follows a separate account-review route.

Shop Rewards Spend Points

• Loyalty levels track compoints and level rewards.
• Bonus Shop rewards spend collected points on shop options.
• If the issue is a chest, cash exchange or daily shop cap, use shop points through the Bonus Shop page.
• If the issue is leaderboard ranking, check event rankings through the tournament route.

VIP Access Uses Another Route

VIP access is not guaranteed by a loyalty level alone. VIP status can depend on account review, deposit activity, turnover or transfer status, so high loyalty progress should not be treated as automatic VIP approval. To compare that route, review VIP access.

Loyalty Issues Before Support

Before contacting support, check whether the play was eligible, whether bonus funds were involved, whether the game category counts, whether the 24-hour award window has passed and whether inactivity or country restrictions affect the account.

Check Point And Level Status

• Check the current point balance from the account.
• Confirm the game type that created the wagering.
• Make sure the play was eligible slot play.
• Review whether bonus funds were used.
• Check whether the account has been inactive for more than 3 months.

Send Clear Reward Details

1. Send the account email.
2. Add the current level and point balance.
3. Include the game type and date of the activity.
4. Attach a screenshot of the loyalty area or missing reward status.
5. Wait for account review before assuming non-counting play should be credited.

If loyalty status is visible only inside the account, sign in and check the current points, level and reward status before sending support a request.

FAQ About SpinChester Loyalty

How Many Loyalty Levels Are There?

The loyalty program has 14 levels, with 178 bonuses and 6,010 Free Spins shown in the official loyalty teaser.

How Do I Earn Compoints?

For each EUR 25 or GBP 25 wagered on eligible slots, the account earns 1 compoint.

Do Table Games Count For Points?

No. Table games, video poker, roulette, blackjack, baccarat, craps and Live Casino do not count toward loyalty points.

When Can I Exchange Points?

Loyalty points can be exchanged only after the account has at least 100 points.

What Wagering Applies To Exchange?

Exchanged funds are credited as a bonus with 35x wagering.

Can Loyalty Points Expire?

Yes. If the account is inactive for more than 3 months, earned points and levels are cancelled.

Is Loyalty The Same As VIP?

No. Loyalty tracks compoints and level rewards, while VIP access follows a separate account-review route.

What If My Points Are Missing?

Check eligible slot play, bonus-fund use, game category, current level, 24-hour reward timing, inactivity and country restrictions. If the issue remains, contact support with account email, point balance, level, game type and screenshots.